Zero-latency support. Instant expertise.
Firebolt is the real-time AI customer support system built for teams who measure response time in milliseconds — not minutes. Diagnose, resolve, and orchestrate at the speed of thought.
Platform
Built for teams that can't afford to wait
Firebolt runs on a globally distributed edge network, placing inference as close to your users as possible. Minimal infrastructure, maximum velocity.
Custom Agent Builder
Train agents on your docs, APIs, and runbooks. Deploy in minutes, not months.
Enterprise Security
SOC 2 Type II, end-to-end encryption, and granular access controls built in.
Universal Integrations
Connect Slack, Zendesk, PagerDuty, Jira, and 200+ tools out of the box.
How It Works
From zero to lightning in three steps
Most teams are live within an afternoon. No consultants, no six-month rollout.
Connect Your Stack
Integrate your existing tools — CRM, observability, knowledge base — through our API or one-click connectors. No rip-and-replace required.
Configure Your Agents
Define agent personas, escalation rules, and knowledge boundaries. Fine-tune behavior with natural language — no ML expertise needed.
Go Live in Minutes
Deploy to production with a single command. Monitor performance in real time through the Firebolt dashboard and iterate instantly.
Performance
Numbers that speak for themselves
“We cut mean time to resolution from 4 hours to under 90 seconds. Firebolt didn't just improve our support — it redefined what fast means.”
“The diagnostic terminal alone saved our on-call team 30 hours a week. It's like having a senior SRE on every shift.”
Ready to move at the speed of Firebolt?
Join forward-thinking teams who've made slow support a thing of the past. Start your 14-day free trial — no credit card required.
Free 14-day trial · No credit card · Setup in under 10 minutes